This issue should be fixed in the version update 1.1.1.

If this issue is still occurring on your device after updating the app, please close the app completely and restart it. Now you should be able to see the updated dialogues and continue the game.

APPLIES TO THESE PLATFORMS:

  • iOS
  • Android

This issue should be fixed in the version update 1.1.1.

If this issue is still occurring on your device after updating the app, either go into the options menu and choose "Restore In-App Purchase", or "buy" the app once more - don't worry. You won't be charged, it should simply restore your purchase.

APPLIES TO THESE PLATFORMS:

  • iOS
  • Android

This issue should be fixed in the version update 1.1.1.

If this issue is still occurring on your device after updating the app, either go into the options menu and choose "Restore In-App Purchase", or "buy" the app once more - don't worry. You won't be charged, it should simply restore your purchase.

APPLIES TO THESE PLATFORMS:

  • iOS
  • Android

Popclaire is already working on a fix for this issue. Please try to restart your device and app - in most cases, this solves the problem.

APPLIES TO THESE PLATFORMS:

  • iOS
  • Android

Visit the Official Website of The Virus - Cry for Help

Game website

General FAQ

Could not find your problem? Please read the general FAQ for common problems and solutions regarding multiple games.

FAQ overview