We are aware of this problem and very sorry that it still persists. You can find an explanation for this problem from one of our developers, mowren, here: steamcommunity.com/app/268540/discussions/0/558755529550485100/

Unfortunately, nothing has changed ever since. SDL never published a new version where this problem is fixed; we are all waiting as well. It's a Windows problem which does not happen to a lot of people (never occurred on any of our and on most of our players' machines).

We also found out that some of the people who are experiencing the mouse click problem do not understand the controls of the game yet, because you can only open the menu for the interactions by holding the left mouse click a little longer, not by making a simple click.

The cut you hear is caused by bad editing of the sound files. It’s too sharp. With the update to the new engine version, the audio file format changed, which caused the problem to be more prominent, as the files were merged together some more and cut each other off. Unfortunately, this isn’t something we can fix for this game. But we'll try to avoid this in our current and future games and leave more room for the transitions.

It's easy to overlook the scrolling option in your inventory. On the left side, there are two arrows, with which you can move through your inventory and find all your items.

Please load either savegame07, which is located right at the beginning of the chapter and try to solve the puzzle again, or savegame08, which is located right after solving the lever puzzle.

You're right. Unfortunately, the installation data of "The Whispered World" retail version can't be read by the latest Mac OS X Sierra 10.10.5. If you're experiencing this issue, please contact us via support form and we'll be glad to help you out.

Thank you for your understanding.

Visit the Official Website of The Whispered World

Game website

General FAQ

Could not find your problem? Please read the general FAQ for common problems and solutions regarding multiple games.

FAQ overview